Terms of Service

1. Acceptance of the Terms

By accessing the website and placing a booking or sending an inquiry, you agree to these Terms. If you do not agree, do not use the website or submit a booking request.

2. Service information and accurate representation

We aim to provide accurate and up-to-date descriptions of tours/services, including schedules, duration, inclusions, and any special conditions. Marketing information is intended to be truthful and non-misleading.

Where availability changes, we may adjust details. Any specific terms applicable to your booking will be presented during the booking/confirmation process.

Relevant legal basis: Закон України "Про рекламу" № 270/96-ВР від 03.07.1996.

3. Booking and inquiries

If you submit a booking request or inquiry, we may use the information you provide to contact you and arrange the next steps. Depending on the tour/service, a final agreement may be confirmed by the parties through the booking/confirmation workflow.

Please ensure the information you enter is complete and correct, including names and contact details.

4. E-commerce and provider identification

If tour/service offers are provided in a way that constitutes e-commerce in Ukraine, the provider identification information below is available for easy, stable access.

Relevant legal basis: Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015 (Стаття 7).

5. Consumer rights and dispute handling

If you are a consumer, you can address your rights and disputes in accordance with the applicable consumer rights framework. For booking-related questions, contact us using the details in these Terms.

We recommend that you first submit a complaint or request for resolution through email or phone so we can respond and help clarify the issue.

Relevant legal basis: Закон України "Про захист прав споживачів" № 1023-XII від 12.05.1991. For electronic-commerce rules and related dispute/rights pathways: Закон України "Про електронну комерцію" № 675-VIII від 03.09.2015.

6. Personal data

We may process personal data you provide via booking forms and inquiries (for example: name, email address, phone number). The processing purposes, legal basis, retention, and your rights are described in our Privacy Notice.

By using the website and submitting requests, you acknowledge that your personal data will be processed as described in the Privacy Notice.

Relevant legal basis: Закон України "Про захист персональних даних".

7. Limitation of liability

To the maximum extent permitted by law, stratsynergix.com LLC shall not be liable for indirect or consequential damages arising from your use of the website or from booking/service arrangements, unless otherwise provided by applicable mandatory law.

Nothing in these Terms limits liability for matters that cannot be excluded under applicable Ukrainian law.

8. Contact us

For bookings, questions, and complaints, contact:

9. Contact form (redirect)

If you submit a contact/lead request through this website, the submission will redirect to the thank-you page. No custom success flow is used.